Privacy policy

Last updated: November 11, 2026

Introduction and scope

Advanced Skin Care operates advancedspa.com. This policy explains how we handle personal information when you use this website, contact us about it, or receive communications connected with it. External booking, payment and shopping services may also have their own privacy notices.

Information we collect and how we use it

We collect contact details, account and order information, messages and preferences you provide to us. When you use our website, we and our service providers may collect device, browser, IP address, cookie and usage information. These identifiers and usage records may be personal information, including when they can be linked to you or your device.

We use this information to operate the store, respond to requests, manage orders and service inquiries, maintain security, and measure how the website is used. Marketing messages are sent according to your preferences and applicable requirements.

Cookies and Third-Party Tracking

When you visit our website, we and our service providers use cookies and similar technologies (such as pixels and tags) to operate the site, understand how it is used, and market our services. Cookies are set automatically when you visit our site. We do not currently ask for your consent before cookies are set, and our site does not respond to "Do Not Track" or Global Privacy Control browser signals.

Analytics. We use Google Analytics (GA4) to understand how visitors use our site, such as which pages are visited and how visitors move through the site. Google Analytics uses cookies and collects information such as your IP address, device and browser type, and on-site activity. You can learn how Google uses information from sites that use its services at https://policies.google.com/technologies/partner-sites, and you can opt out of Google Analytics by installing Google's browser add-on at https://tools.google.com/dlpage/gaoptout.

Advertising and remarketing. We use Google Ads remarketing: third-party vendors, including Google, use cookies to show our ads on other websites based on your past visits to our site. You can opt out of Google's personalized advertising in Google's Ad Settings at https://adssettings.google.com, and you can opt out of many other vendors' use of cookies for personalized advertising at https://www.aboutads.info/choices.

Online booking. Our online booking pages and widgets are provided by our booking provider, Booker by Mindbody. When you use these booking pages or widgets, Mindbody may set its own cookies and collect information as described in Mindbody's Privacy Policy (https://www.mindbodyonline.com/company/legal/privacy-policy) and Cookies and Similar Technologies Policy (https://www.mindbodyonline.com/company/legal/cookies-and-similar-technologies-policy). Mindbody's platform also uses its own analytics and cookies on these booking pages (including Google Analytics, Microsoft Application Insights, Mixpanel, New Relic, Pendo, and LaunchDarkly), which we do not control.

Other third-party components. As of the date above, our site also loads the following third-party components, which may set cookies or collect usage information under their own providers' privacy policies: an additional Google Analytics property, Google advertising components, Bing (Microsoft) advertising, Meta (Facebook) Pixel, Shopify's platform analytics and cookies, Shop app components, Essential Apps analytics, Google Fonts and Google-hosted libraries, Cloudflare-hosted libraries, and Shopify form spam-protection code (hCaptcha, loaded when needed for forms).

Service providers and Shopify

We use service providers to help host and operate the website, process orders and payments, provide customer support, deliver communications, and measure website use. Information is handled for these purposes as needed to provide the services.

Our online store is hosted by Shopify. Shopify processes information to operate and secure the store and provide related services. Learn more in Shopify's Consumer Privacy Policy. Your choices with Shopify are available at Shopify's privacy portal.

Osmosis shopping and referral links

Some product links take you to Osmosis through our Connect referral links. If you choose to order there, Osmosis handles checkout and fulfillment under its own policies. Referral identifiers help attribute activity and eligible purchases to us, and we may earn a commission. Please review Osmosis's privacy policy before providing information on its website.

Marketing preferences and product availability requests

You can unsubscribe from our promotional emails using the link in each message. Unsubscribing from promotions does not prevent us from sending necessary messages about an existing order or a request you made. A request for a product availability notice is not, by itself, a subscription to general promotional emails.

Retention and privacy requests

We keep personal information for as long as reasonably needed for the purposes described here, including legal, tax, accounting, dispute and security needs. Depending on where you live, you may have rights to request access, correction, deletion or other choices. Contact us through the website's Contact Us page. We may need to verify your request and may retain information where the law permits or requires it.

Contact and policy changes

For questions about this policy or a privacy request, contact Advanced Skin Care through our Contact Us page. We will update this policy when our practices or applicable requirements change. The Last Updated date will reflect the date a revised policy is published.