SHIPPING & DELIVERY
We always strive for safe and efficient shipping. We try to ship all non-custom orders within 1-3 business days. On the rare occasion that your item is out of stock, you will be notified immediately. Most items are available for overnight shipping but please check with us prior to confirm.
If your order requires customization (plating/re-sizing), this will take 1-2 weeks. We have several shipping options available for you to choose from. Once your item has left our distribution center, the shipping method you select during checkout will determine when your order will arrive.
DOMESTIC SHIPPING: FREE SHIPPING ON ALL DOMESTIC SHIPMENTS
For Guaranteed overnight shipping services, please call us at 212.758.8867 during our office hours.
Orders ship within 1-3 business days.
Delivery time is based on shipping method selected. If you need your order by a certian date, choose the optional express shipping option or contact us with your address to confirm shipping time to your exact location.
INTERNATIONAL SHIPPING: FOR ADVANCED SKIN CARE BRAND PRODUCTS ONLY
International buyers are responsible for all custom duties and taxes associated with the item. Please be advised that we have no control over these charges. The international policies on imports vary widely from country to country so please contact your local customs office if you require further information.
Once at customs, each package is processed differently and can take either several days or longer to be cleared for delivery. Each country has specific guidelines on how it processes international imports. We have no control over this process. While we will do our best to assist you through this process, please be patient and understanding of the fact that we have no jurisdiction over international customs procedures.
You can view available shipping methods and prices for your country during checkout. Here are the shipping services we provide, with a list of the most common countries we ship to. If you do not see your country listed here, please email us for pricing.
International Shipping Price Options: Shipping prices may vary with each country listed below.
VIP DELIVERY SERVICE:
Only available in Manhattan, Queens, Brooklyn, and Bronx. For same day Messenger Service please call us at 212.758.8867 for pricing.
2. RETURN POLICY
If you are not completely satisfied with your purchase through www.advancedspa.com, you may return the product in its original packaging and receive a full refund 7 days of purchase. If you pass the 7 days limits, you may return the product in its original packaging and receive a store credit. After 30 days, the product you purchased through our website, will no longer be accepted for returns and for any reasons.
Please allow 7-10 business days from receipt of package for processing and transit time for exchange packages.
All returns should be returned to spa locator or you may call us at 212.758.8867